(Below is the beginning of a report filed at MTVNews.com.)
When the Texas gamers couldn't get online to play "Call of Duty 4" or "Halo 3" on their Xbox 360s last December, they decided to sue.
In a class action lawsuit filed January 4, gamers Keith Kay, Orlando Perez and Shannon Smith claim that they and millions of other users of Xbox Live suffered damages in excess of $5 million.
What kind of person sues over their online gaming service not working? And why haven't Microsoft's announcements that they're fixing the problem not been enough? In his first interview with the press, the plaintiffs' lawyer, Jason Gibson, explained the gamers' side of things to MTV News.
"These are not guys looking to get rich," Gibson said in a telephone interview from Houston yesterday. "They are in their late 20s and 30s. They are college-educated. These are not young kids who just turned 18 and [want] to sue for the fun of it. This is, to them, a real issue."

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